Salezmedia - Refund Policy
Welcome to Salezmedia. Your satisfaction is important to us, and we strive to provide the best services possible. This Refund Policy outlines the terms and conditions under which refunds may be issued. We are committed to ensuring a fair and transparent process for handling refund requests. By using our services, you agree to the terms set forth in this policy, which are designed to provide clarity and ensure that your concerns are addressed in a timely and efficient manner.
1. Overview of Refund Policy
At Salezmedia, we provide digital marketing services that are inherently intangible. By utilizing our services, you acknowledge and agree to our refund policy as outlined below. This policy is in place to protect both our clients and our company.
2. Non-Refundable Payments
All deposits made to your Salezmedia account are non-refundable to your payment method once completed. You can utilize your balance for future orders or services within the Salezmedia platform.
We do not issue refunds for completed orders. Once an order is placed and processing has begun, it cannot be canceled or reversed.
3. Account Credits
If an order is deemed non-deliverable, you will receive a credit back to your Salezmedia account. This credit can be used for future purchases on our platform.
Refund requests for unused balances in your account may be submitted at any time, but the funds will only be credited to your Salezmedia account and not returned to your original payment method.
4. Disputes and Chargebacks
By completing a payment, you agree not to file a dispute or chargeback against Salezmedia for any reason. Should you choose to do so without a valid cause, we reserve the right to terminate your account, cancel all future orders, and reclaim any followers, likes, or services delivered to you or your clients on platforms such as Instagram, Facebook, Twitter, and others.
5. Order Confirmation
It is your responsibility to confirm each order before placement. Refunds will not be issued for misplaced or private account orders, so please ensure your account settings are appropriate prior to ordering.
We cannot guarantee accurate delivery of followers or likes if more than one server is used simultaneously for the same page. Refunds will not be provided for these orders.
6. Fraudulent Activity
Engaging in fraudulent activity, including the use of unauthorized or stolen credit cards, will result in immediate termination of your account. There are no exceptions to this rule.
7. Delivery Times
Most of our services are delivered instantly, with a few exceptions that may take between 24-48 hours. If you do not receive your service within the expected timeframe, please contact our support team immediately. Our support team is available for assistance 18 hours a day.
8. Exceptional Circumstances
We understand that exceptional circumstances may arise regarding our services. While we do not issue refunds, we encourage customers to contact our support team to discuss any issues you may experience. We are committed to resolving any problems as effectively as possible.
9. Policy Changes
Salezmedia reserves the right to modify this refund policy at any time. Changes will be effective immediately upon posting on our website. Continued use of our services after any modifications to the refund policy constitutes your acceptance of the revised terms.